FAQs

 How do I cancel my order?

If you wish to cancel your order, please notify admin@kenit.shop

Within 1 hour of making your order.

 

Please include the following details:

  1. Your Name
  2. Your Order Number
  3. Reason for cancellation
  4. Payment Method
  5. The refund will be applied directly to your debit/credit card or PayPal account. 

 Why am I not receiving any emails?

 

If you are expecting an email from us and haven’t received it. Your email provider may have blocked the email or they may have moved the email to your junk/spam folder.

If you are using Gmail, the emails may also have been moved to your promotions folde